Effective date: 1st Feb 2025
1. Eligibility for Returns
Products can be returned within 7 days of delivery if they are defective or incorrect.
The product must be unused and in original packaging.
2. Non-Returnable Items
Customized packages are non-refundable.
Any damage caused by improper installation or misuse is not covered.
3. Refund Process
Refunds (if eligible) will be processed via bank transfer within 7-10 working days.
4. Exchange Policy
Exchanges are only allowed for defective products.